Privacy Policy

1. Introduction

At TripUK LTD ("we", "our", "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this policy carefully. If you disagree with any of its terms, please stop using the site.

2. Information We Collect

We collect information that you provide directly to us, such as:

• Name, email address, and phone number when you contact us or make an enquiry
• Search queries (origin, destination, travel dates) entered on the flight search form
• Newsletter subscription details
• Any other information you choose to provide

We also collect certain information automatically, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring URL and device information
• Cookie and tracking data (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our flight search service
• Respond to your enquiries and provide customer support
• Send you newsletters and promotional communications (with your consent)
• Analyse usage trends and improve our website
• Comply with legal obligations
• Detect and prevent fraud or other illegal activities

4. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Amadeus IT Group SA — to power our flight search functionality via their API
• Service providers — who assist us in operating our website and services, subject to confidentiality obligations
• Legal authorities — where required by law or to protect our legal rights

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 12 months. Flight search queries are anonymised within 30 days.

6. Your Rights

you have the following rights:

• Right of access — to request a copy of your personal data
• Right of rectification — to correct inaccurate data
• Right of erasure — to request deletion of your data ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@tripukltd.co.uk.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our site constitutes acceptance of the revised policy.